Refund policy

Returns

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If a product is part of a bundle or multi-buy offer, then all items need to be returned to us provided they are unopened. If a product to be returned was supplied with a free gift, the free gift will also need to be returned. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us at: info@bbsupplements.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.